Shveta Lall

Dear Neha, First of all thank you so much for such a wonderful service . Here is my feedback for Travel a Deal and also the Novotel Resort .

This was my first experience with a travel agency for booking a trip and I am really glad that I choose Travel a Deal for this.

Just came across this site while surfing and hunting for a good property for our Anniversary celebration at Goa. My point of contact at Travel a Deal was Neha and I really thank her for her patience and her guidance. I was not an easy customer I must say but the way she guided us and arranged for a really good deal is really praiseworthy. There service is excellent. They provide you with number of options to choose from at really good price. All the transactions are very genuine and trustworthy. They make sure that you get the best deal and the entire staff is very humble and helping.

We booked Novotel Resort and Spa Goa for our 3 night stay and it was an amazing and truly memorable trip. The property is beautiful and a perfect mix of natural beauty with modern amenities. The Condolim beach is 10 min walk from the resort .

The staff too is really helpful and courteous . We got a complimentary upgrade for our room. It was a duplex . The lower floor had a bathroom, a closet with a locker, microwave, fridge, a TV and a sofa cum bed. The stairs take you to the bedroom which is very cosy with another bathroom, closet , study table another TV and a double bed. The balcony view in the morning is perfect for a good start . Just loved it .

The complimentary breakfast buffet was huge with a good spread of items. Think of a breakfast item and they had it. Chef Siddhart was really sweet, he made sure that we get what we want. He arranged for chicken burger ( not in the menu) for my son when he asked for it.

The entire property is beautifully constructed. They have 2 restaurant , a spa , a gym , a children room , a bar and bakery , a play area with indoor and out door sports and big pool area with a pool bar.

My son just loved the kids area and the play area around the bakery where they have a touch table with so many games to play and the x box . My best place was there pool area. The view is mesmerizing. Just below a big banyan tree this pool looks beautiful and the lush green view from it is just enchanting. It has a Jacuzzi too. The small huts that are built just behind the pool gives you a very nice view and is a good place to relax and enjoy nature.

Overall had an excellent experience with both Travel a Deal and Novotel Resort and Spa Goa. Posted On 13-Dec-16

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